2. How do I reset my Interactive Brokers password?

Below is the standard step to reset your Interactive Brokers password.

If you encounter any issue on any of these steps, please contact the IB customer service at https://www.interactivebrokers.com.hk/en/index.php?f=1560&p=contact

Step 1

Navigate to Interactive Brokers' password reset link:

https://ndcdyn.interactivebrokers.com/Universal/servlet/AccountAccess.PasswordReset

Step 2

Type in your IB Username and Date of Birth. If you could not remember your IB username, please contact the customer service at https://www.interactivebrokers.com.hk/en/index.php?f=1560&p=contact

Step 3

Answer the security questions setup in your account to verify your identity, below image are for illustration purpose only. 

Step 4

Answer the security challenge to authorize password change.

Step 5

Enter new password and re-enter for confirmation

DISCLAIMER: Screenshots in this page are taken from Interactive Brokers website, provided only as a setup guidelines, and may be changed from time to time subject to Interactive Brokers discretion. Algomerchant Pte Ltd is not responsible for any loss or damages caused by inaccuracy and misrepresentation of the information.